Getting Help

You can contact the RCCs using one of the following methods. Please submit only one request per issue. Multiple submissions interfere with how we track trouble tickets, which ultimately slows down our ability to help you.

Fill out a help request:

Contact Us:

  • Email:

    Please include your name, email address, phone number, and room number with your message, along with a description of your problem and computer you are using

  • Phone: (617) 253-1101

    M, W-F 8am-6pm Tu 8am-5pm

  • In Person: Building E17-110,

    M-F 9am to 5pm